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How do I give feedback

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System admin
April 17 in General Questions
This discussion was created from comments split from: Feedback!!!.
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  • David K B
    David K B ✭
    April 17

    How do I give feedback when I click on "Feedback" and get this message "An error has prevented the requested action. Please visit the FamilySearch Community for help or to report an issue."? My feedback or suggestion is to include ordinance update when I have an ancestor's "following" selected. Thank you.

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  • Gordon Collett
    Gordon Collett ✭✭✭✭✭
    April 17 edited April 17

    @David K B The best way to give feedback is here in FamilySearch Community. When that little feedback button does work, I've found that it really doesn't provide a way to really explain or request anything.

    Since your suggestion here has no connection to the original post or topic, it is more likely to be seen and get to the correct people if you start a new post specifically for your suggestion. Go to the Suggest An Idea section: https://community.familysearch.org/en/categories/suggest-an-idea as you must have done to post here and click on the blue New Idea button:

    Screenshot 2023-04-17 at 7.58.38 AM.png

    Including the suggestions in the yellow box is really helpful for the developers to understand exactly what you hope to be added and why it would be beneficial.

    3
  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    April 17

    @David K B Since your question/suggestion pertains to a Temple matter, you might also consider posting in the Temple section, reserved for LDS Church members when logged in with their Church account.

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  • David K B
    David K B ✭
    May 23

    Thanks. I did post in the Suggest a new idea. See what happens.

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