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FS very slow

LouiseBlond
LouiseBlond ✭
April 14 edited April 16 in Family Tree

FS is very slow today. For instance opening a source can take minutes, the same for switching to another person. It was not slow last week.

I have cleared cache/cookies. Made sure chrome was updated. Checked settings for pop-ups.

Restarted rooter and computer.

I have tested internet speed (600/900 mbps)

None of this helped.

Any idea on how to fix this?


BR

Louise

1

Answers

  • Avan Carter Watts
    Avan Carter Watts ✭
    April 16

    Do you still need help? If you do have you tried restarting your computer? If that doesn't work you might want to contact with the family search team here -> https://www.familysearch.org/en/fieldops/familysearch-support-contact-us

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