Site update is not working for me.
I can no longer enter a spouse's name. When I click on the link, it only partially shows "Enter by Name or ID Number," but cuts off the area to enter the name.
Best Answers
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What device and browser are you using? Are you on an iPad/iPhone? To me it almost sounds like your in screen keyboard is blocking the view of field entry? If you have zoom options for the app/browser - zooming to a smaller setting may display more but proportionally might be less readable for you.
It might help if you can include what device/system you are using - or a screenshot of what you see in the new version.
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Thank you for your reply. I'm on a 14-year-old Mac Mini (2009) desktop, which can no longer be updated.
Yes, the trouble was my browser, Firefox, which is up-to-date. Also, my older version of Safari didn't work, but I switched to my Opera browser and now everything is working great!
Thank you again,
Valerie Simonton
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Hi Valerie,
Not sure I understand the query. Are you clicking on where it says BY NAME? This will open up the popup to enter the details.
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Hi, Sorry, this is hard to explain, but when I click the link to add a name the window does not open all the way. I see "BY NAME - BY ID Number", but when I click on either (NAME or ID) nothing happens. There is no way to enter information. This only started happening with the new user interface. I had no problem before this.
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