Restricted film access
I'm working with a FS patron who's father submitted material that was filmed and is in the FS Catalog. The film has been restricted by the publisher/author and we aren’t able to view it, nor can anyone else. I've been informed the film has also been digitized but that version is also unavailable, apparently. What are the steps to change the restrictions? The relevant file is https://www.familysearch.org/search/catalog/581988?availability=Family%20History%20Library
My Patron is the author Penisimani Latuselu Mapa's daughter who assisted her father prepare the originals for Church copy. What are the steps? Who may I contact?