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Time Line not producing correct map

Paul W
Paul W ✭✭✭✭✭
April 4 edited April 4 in Family Tree

I don't know if this is an intermittent problem, but the map on the Time Line is being displayed for North America, even though all events took place in the Burnley area of Lancashire. Is there some difficulty in getting this fixed? I believe the problem was reported some time ago (but can't find the previous thread).


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Answers

  • Julia Szent-Györgyi
    Julia Szent-Györgyi ✭✭✭✭✭
    April 4

    I've experienced this, too. I think, from my limited testing, that it's a "first time" error: if I go back to a timeline (even someone else's, I think), in the same browser session, then it centers correctly.

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  • Paul W
    Paul W ✭✭✭✭✭
    April 4 edited April 4

    @Julia Szent-Györgyi

    Thanks for your response. The Time Line is a feature I rarely use, so I don't know how common this is, just that I'm sure Gordon said he'd encountered it a while ago.

    I shut down the PC earlier, but the problem is still there. This was / is using Firefox, but it's not browser related as I'm finding the same issue in using Edge - something I also rarely do! (Amazing how different the graphics are from when using Firefox or Chrome.)

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  • Gordon Collett
    Gordon Collett ✭✭✭✭✭
    April 4

    I find just the opposite of Julia. The first time I open the timeline map the map is usually ok but if I leave and come back, I always get what Paul sees.

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  • Julia Szent-Györgyi
    Julia Szent-Györgyi ✭✭✭✭✭
    April 4

    Today it's doing it Every Single Time. It always shows the US. (This is highly annoying when your immigrant ancestors were your parents.) Add the "use the buttons to zoom" (with the implied "you dummy") message, and I don't think I'm going to acquire the habit of using the Time Line.

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  • Maile L
    Maile L mod
    April 5

    I have reported this for review. Thanks guys.

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  • Paul W
    Paul W ✭✭✭✭✭
    May 13 edited May 13

    @Maile L

    Any feedback from the engineers would be appreciated. Still experiencing this today. Again, every event in one English county, but North America map being produced:


    image.png


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