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Failing search for 1910 and other US Census

Anne986
Anne986 ✭
March 17 in Search

Previously, I have been able to search for historical records by entering the name and place, then limiting the results to certain collections by using the "Collection" button at the top of the results page. Now, if I click that button and select all census, it gives results. However, if I choose any combination of individual US Censuses from 1880, 1910, 1920, etc., the search fails, "Something Went Wrong."

Example:

Search for all Fullen in Virginia, https://www.familysearch.org/search/record/results?q.anyPlace=virginia&q.anyPlace.exact=on&q.surname=fullen, Works

Search for all Fullen in Virginia in all censuses, https://www.familysearch.org/search/record/results?count=20&q.anyPlace=virginia&q.anyPlace.exact=on&q.surname=fullen&f.collectionType=0, Works

Search for all Fullen in Virginia in 1910 census, https://www.familysearch.org/search/record/results?count=20&q.anyPlace=virginia&q.anyPlace.exact=on&q.surname=fullen&f.collectionId=1727033, Fails

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Answers

  • Anne986
    Anne986 ✭
    March 17

    Selecting just the 1910 US Census collection, https://www.familysearch.org/search/collection/1727033, and searching for Fullen and Virginia, https://www.familysearch.org/search/record/results?f.collectionId=1727033&q.anyPlace=Virginia&q.surname=Fullen, Fails

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  • Maile L
    Maile L mod
    March 17 edited March 17

    I wonder if you need to clear you cache and cookies.

    Search 3

    image.png

    Search 4

    image.png


    1
  • Anne986
    Anne986 ✭
    March 17

    Maile,

    Thank you for investigating this issue. I certainly can't argue with your screenshots. I cleared both cookies and cache in Firefox and still no improvement. I just installed Chromium (the open source version of Chrome) and it, too, is failing in the same way.

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  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    March 17

    I just tested searches 3 and 4 in Firefox 111, Windows 10, both fully updated, and I also see 499 and 684 results, respectively.

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  • Anne986
    Anne986 ✭
    March 17

    I just tried it on another computer. I am able to search other individual collections. The collections that fail are US Census 1850, 1860, 1870, 1880, 1900, 1910, 1920, and 1930. (US Census 1790-1840, 1940, 1950 all work) Since most collections work, I am baffled why these don't.

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  • Anne986
    Anne986 ✭
    March 18

    Áine, Thank you for trying it, too.

    I just tried two more things:

    Restarted computer - Fails

    Installed Chrome and tried it on Chrome - Fails

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  • Anne986
    Anne986 ✭
    March 18 edited March 18

    I tried these searches again this morning and they all work now. If the FamilySearch engineers have any explanation, I would love to hear it. But, yeah, it works now.

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  • Maile L
    Maile L mod
    March 20

    Yay! I'm glad it is working.

    1
  • Anne986
    Anne986 ✭
    March 23

    Searching these censuses is not working again. However instead of getting the  "Something Went Wrong" message the search just spins endlessly with no results. Selecting all censuses or other individual collections works fine.

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  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    March 23 edited March 23

    I just tested the 1910 US census, searching broadly for John Smith with no state or other fields specified. It took a moment, because that's a LOT of data, but the search returned 69,763 results.

    image.png


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  • Anne986
    Anne986 ✭
    March 23

    Áine, Thank you very much for testing this. I would really like to figure this out because I use census data all the time. - Anne

    1
  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    March 23

    FYI - I made that search on Firefox, Windows 10 - both fully updated. That's my usual browser.

    Just now I made the same search on Chrome, same Win10 computer, and the results are the same - 69,673 John Smiths.

    I've had some recent problems with Firefox on other sites, since the last update to Firefox, but not on FamilySearch.

    Good luck.

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  • Maile L
    Maile L mod
    March 24

    Anne, since we cannot seem to replicate your problem, I think getting a personal appointment with Support is next step. You can find Contact Us in the Help popup when you click on the circle with a question mark in the top right corner in FamilySearch or Community. Here is a direct link as well. https://www.familysearch.org/en/fieldops/united-states-and-canada-contact-us

    1
  • Anne986
    Anne986 ✭
    March 24

    Maile,

    Thank you for the recommendation to set up a Support appointment, which I will pursue.

    To document today's experience, the census search worked fine again first thing this morning (Eastern Time) for a couple hours, then began to fail. I used just Chromium. I just tried Firefox, which I have not used all day, and had this same census searching issue. To me, is seems like an issue with the server, since there is nothing different happening in my browser use and deleting the cookies has no effect. It would take someone knowledgeable about the server and collections to figure out why this occurs for only certain census collections.

    Thanks,

    Anne

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