Access to records that have a DGS number but still display a microfilm reel symbol.
Hello, last year I attended my local Family History Centre at Charlestown for several weeks to access German records for my personal family research. All the records have been digitised except for four films which still display a microfilm reel symbol, therefore they can't be viewed. However, ALL the films have a DGS number which I understand means the film has been digitised. To confuse matters more, when I log in to Family Search on my mobile phone, tablet or laptop ALL the films have a camera icon but are key locked, which is why I go to my local Family History centre at Charlestown. I have also checked these records at a FamilySearch Affiliate library at my local council library and ALL the records display a camera icon but remain locked. I have also enquired at a NSW Central Coast centre and the same four sets of records display a reel symbol.
The records I need are not digitally available at the German website Archion.de so I can not continue with my research. The attached image shows the four films (with reel symbol) I require.
Can anyone advise regarding a solution for this problem.