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How to find a photo on which someone made a comment?

Doreen Quayle Johnson
Doreen Quayle Johnson ✭
March 1, 2023 edited August 26, 2024 in Memories

I received an email from noreply@familySearch.org saying "Someone commented about one of your photos on FamilySearch.org". This appears to be an automated email from the system.

The email gave me the userid of the person who had added the comment but I don't know which photo he/she commented on. I'd like to know how to find the photo so I can read the comment. Any help would be appreciated.

Tagged:
  • memories-(photos-and-stories)
0

Answers

  • Miss Jessie
    Miss Jessie ✭✭✭
    March 1, 2023

    @Doreen Quayle Johnson

    When you receive an email from FamilySearch about a memory you added, the link should take you to the memory but doesn’t sign you into FamilySearch—even if you have FamilySearch open in a browser.

    ‘Try clicking the link in the email & then in same window sign into FamilySearch.

    0
  • WinertKevin
    WinertKevin ✭
    July 7, 2023

    I received similar e-mails and they do not include a link so I am not sure which photo's were commented on

    0
  • American Family Historian
    American Family Historian ✭✭
    July 11, 2023 edited July 11, 2023

    Here's one way to see all the comments that have been left by others on your Memories.

    1) Sign in.

    2) Go to your Gallery.

    3) Click the icon (seen below) to switch to List View

    4) See that memories with comments now have a little comment icon

    comments.png

    I had to look in each of my albums, but it took about 3 minutes to find them all.

    Hope this helps!

    0
  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    July 14, 2023

    I get comment emails - all the time - and the ones I get - do have a link (colored in blue)

    to take you back to the original item.

    0
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