Merging 2 accounts
I had 2 sign-on's and requested them to be merged. Bad decision and I wish I could undo it...
However, when the merge took place it didn't merge all of the images from one to the other. I have many blank/empty place holders and can't seem to find them all. Any thoughts on what to do? Thanks
Answers
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Did your pictures ever show up again in your merged account? We have forwarded this to our engineers to see if they can figure out what happened.
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@mgvh1 According to the Help Center article How do I delete my FamilySearch Account accounts cannot be merged. Was one just deleted? Are these memories on your private living account or are they connected to deceased persons? If they are connected to deceased persons, can you provide any IDs that we can look into?
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