error loading image..

guy_przytula

as of previous entry in forum, we had to open a new entry if problem occurs again. today again we are having the same issue.

Stephanie V.

Thanks, @guy_przytula. We will communicate this with our engineering team!

-Stephanie😊

StevenMartin61

I submitted this yesterday, the 2nd, but it was not posted:

Hello again,

I have not tried to do much in depth research since it was announced in early February that the "Error Loading Image" issue had been resolved. Today I was going thru the New Hampshire Vital Record Index to find a marriage & after 50 or 60 images...... "Error Loading Image. Please Try Again Later."

Believe me, I do not want to have to go through these pages.... one, by one, by one, by one, but I have no choice, as they are not organized by given name or date, just the surname. There are probably 300 images or more for the surname Sanderson.

Please fix this problem.

Steven

guy_przytula

as the problem is still present, and we do not get any feedback anymore..

any status on this ?

best regards, Guy

Ann Rotolante

I'm having this problem too. In the past, it would clear within a few hours to a day. I'm still trying to access a 40-page stretch from a deed book that is throwing the "Error loading image. Please try again later." message up. It's been going on for more than 24 hours now, on multiple computers (Mac and Windows) running different browsers. What's frustrating is I can page through the rest of the 428 pages in this deed book. I can also look at other deed books in the same county and page through those. I'm desperate to take a look at the deed contained somewhere in that stretch of 40 pages. So frustrating. I think it has something to do with my account because I've done everything suggested (different browsers, different computers, clearing cache/cookies/history, and disabling pop up/ad blockers) and continue to get the same results. I'd love to hear what else I can try to get this working.