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Where to give feedback on this new change?

Cindy Hecker
Cindy Hecker ✭✭✭
February 11 edited February 11 in General Questions

I often go to the image of a record and use it to attach family members not found easy in the index due to various reasons, my example attached is the 1850 census. Yesterday and today there is a new view. I like the information is on the the right not the bottom, that is fine and even easier sometimes to read but I do have a problem that the names are not in order of how they appear on the page. Notice the 3 members of the Cook family in my image should be together and they are separated by other people and not in any order (alphabetical?) that I can determine. I hope this is just in beginner stages and will be fixed. But is this the right replace to report this issue or tell me where to post this in the community so that the engineers can work on this issue.

Snip 1850 census.png


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Answers

  • Julia Szent-Györgyi
    Julia Szent-Györgyi ✭✭✭✭✭
    February 11

    (I just checked a few of my usual films, and they used the regular Catalog-based viewer, same as always, knock on wood.)

    The 1850 census -- like any index that predates the current image-to-index associations -- is often out of order. This is because there was nothing in the index that recorded the original ordering on the page. The line numbers weren't indexed. The index tab or pane is the result of a database search for the film and image number, and is ordered by whatever internal identifier or timestamp that the search uses. This can be essentially random.

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