Home› Welcome to the FamilySearch Community!› FamilySearch Help› General Questions

Constant Interruption

W D Samuelsen contact me please
W D Samuelsen contact me please ✭✭✭
February 9 edited February 9 in General Questions

What is going on?

It has been a constant interruption tell me whatever new data I add, can not be done, repeatedly.

And the other message telling it is already there BUT I'm adding NEW info that is not there, getting interruptions.

Tagged:
  • General User Interface Issues
  • Active
2

Answers

  • genthusiast
    genthusiast ✭✭✭✭✭
    February 9

    Where?

    Can you attach a screenshot?

    0
  • W D Samuelsen contact me please
    W D Samuelsen contact me please ✭✭✭
    February 9 edited February 9

    All over! As for screenshots - difficult to catch because the black notes disappear before I could press button.

    1. The "Not A Match" request has failed. Please try again.
    2. Error Linking to the Source (this is worse, will link 1, 2 then error, then 4 ) when attaching source. Must hit refresh button 3 to 5 times before allowing linking to spouse


    And I do NOT like to leave behind unfinish attachments.

    1
  • genthusiast
    genthusiast ✭✭✭✭✭
    February 9

    What OS are you on MacOS/iOS or Windows perhaps?

    0
  • W D Samuelsen contact me please
    W D Samuelsen contact me please ✭✭✭
    February 9

    Windows - Chrome latest version.

    Interruptions went silent last 1 hour now.

    I see there's outages reported by Google and Twitter earlier the day.

    0
  • MalPitt
    MalPitt ✭
    February 9 edited February 9

    Not limited to the OP...things like this since yesterday evening.

    Not all the time. Not every attachment. Some form of throttling again?

    Would it be quicker for FamilySearch to admit what changes were implemented in the last 24 hours, than have lots of people jump thru hoops of Cookies/OS/Browser/Reboot etc.


    image.png


    2
  • genthusiast
    genthusiast ✭✭✭✭✭
    February 9

    Y'all may be right ... FamilySearch does need to provide some explanation of when problems are the result of development going on. But it seems that is mostly constant and without notification these days (the 'maintenance' notifications may not cover all the changes being implemented). I've tried to suggest notification Ideas ... But no results ... I guess they are busy developing ... Which is good ... In the long run ....

    0
  • W D Samuelsen contact me please
    W D Samuelsen contact me please ✭✭✭
    February 9

    MalPitt,

    No such problem yesterday morning and afternoon. Just the crazy evening.

    0
Clear
No Groups Found

Categories

  • 30.1K All Categories
  • 24.2K FamilySearch Help
  • 125 Get Involved
  • 2.7K General Questions
  • 442 FamilySearch Center
  • 461 FamilySearch Account
  • 4.4K Family Tree
  • 3.4K Search
  • 4.7K Indexing
  • 639 Memories
  • 6.5K Temple
  • 322 Other Languages
  • 34 Community News
  • 6.6K Suggest an Idea
  • Groups