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Error Message

Joyce Newell Byrer
Joyce Newell Byrer ✭
January 30 edited January 30 in Family Tree

I cannot add any sources or update the death date for the following person. I get an error message that says there is a problem.


Joseph Benjamin Hilliard

10 November 1897 – Deceased

 • G3XL-6P5

0

Answers

  • PABulfinch
    PABulfinch mod
    January 30

    We were able to attach the Find A Grave source for him. Perhaps delete cookies, change browsers, and try again, We deleted the source for you to give it a go. Let us know if it worked for you, OK?

    1
  • Joyce Newell Byrer
    Joyce Newell Byrer ✭
    January 30

    Everything works fine now. Thank you for the info about the browser. I will remember that the next time.

    Joyce

    0
  • wendellbeckwith1
    wendellbeckwith1 ✭
    February 19 edited February 22

    David is my brother. He is not deceased.

    Wendell Beckwith

    0
  • Chas Howell
    Chas Howell ✭✭✭✭✭
    February 19 edited February 19

    @wendellbeckwith1 , I think this is your question or issue with your brother David. If not please clarify.

    Go to David's Detail/Person page. In the Vitals section by Death click Edit or the Pencil Icon. Then click the radio button to Living and Save. Put in the Reason you know he is Living. Your request will then go to a specialty team at FamilySearch for correction. After they review your request that PID will be marked to Living and he will no longer show in the public/deceased area of Family Tree.

    See this knowledge article for more help.

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-change-the-status-from-deceased-to-living-in-family-tree


    0
  • Maile L
    Maile L mod
    February 22

    @wendellbeckwith1 Your original post was edited for privacy reasons to remove your brother's full name and location and your email. For move information, please see the Code of Conduct.

    0
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