Helping someone else with their batch

Jackson, Nancy Ellen

If I want to help someone who has a question about a batch they are working on - how do I open that batch?

OConnorAnne1

Hi Nancy. First they must share the batch with you.

If you are indexing at the time you receive a request to help on a batch, do the following:

1. Click the Help tab.
2. Click Open Shared Batch.
3. Type the code given by the indexer.
4. Click Open. The batch shared with you will open, and the batch you are currently working on will close. 

 If you are not indexing at the time you receive the help request, do one of the following:

 

• In the My Batches panel:
  1. Click the Gear icon next to My Batches.
  2. From the drop-down list, click Open Shared Batch.
  3. In the pop-up window, type the code, and click Open.
• If the request for help came in an email, open the email, and click the link

https://www.familysearch.org/en/help/helpcenter/article/how-do-i-share-an-indexing-batch-with-someone

https://www.familysearch.org/en/help/helpcenter/article/what-can-i-do-with-a-shared-indexing-batch