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Feedback button on new person page is missing in Firefox

Julie Cabitto
Julie Cabitto ✭✭
January 14, 2023 edited July 11, 2024 in Family Tree
feedback chrome.png

Feedback Chrome

firefox no feedback.png

Feedback firefox

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Answers

  • Julia Szent-Györgyi
    Julia Szent-Györgyi ✭✭✭✭✭
    January 14, 2023 edited January 14, 2023

    It's not the browser: I'm also using Firefox, and the tab is there.

    image.png

    I notice that your screenshot for Firefox says you're sharing your screen with someone. Perhaps that's why the Feedback tab is missing for you?

    0
  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    January 14, 2023

    I don't currently have the Feedback button on Chrome or Firefox, and I am not sharing my screen.

    0
  • Paul W
    Paul W ✭✭✭✭✭
    January 14, 2023 edited January 14, 2023

    @Julie Cabitto

    Do you still have the problem? I have the Feedback links using both Firefox and Chrome, but it's now 12 hours on from your report.

    1
  • dontiknowyou
    dontiknowyou ✭✭✭✭✭
    January 14, 2023

    I think the Feedback button is shown to a subset of users. Sometimes I see it, sometimes I don't.

    1
  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    January 14, 2023

    I have it today; I did not have it yesterday. Chrome and Firefox.

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  • Julie Cabitto
    Julie Cabitto ✭✭
    January 14, 2023

    @Paul W , I still do not have feedback on Firefox. Thanks

    0
  • Adam Quinton
    Adam Quinton ✭
    January 20, 2023

    Some browser extensions block feedback buttons. Disabling those for FamilySearch.org might fix it for you.

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  • dontiknowyou
    dontiknowyou ✭✭✭✭✭
    January 21, 2023

    That I have a feedback button only sometimes disproves the hypothesis that I have a browser extension that blocks them, and supports the hypothesis that the feedback button is displayed selectively.

    0
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