Image uploading and saving to source box
When I am only able to source an image, and not a record, when I follow the prompts to add the image to the persons page, and I have ticked the "save to sourcebox", the following happens.
The image does not load onto my sourcebox.
When I want to view the image, once uploaded to the person's page, the specific image is only displayed, in a marked block, in the weblink, and not as an individual page.
This whilst sourcing images in the South African Dutch Reformed 1800s films.
In the past I have not had a problem uploading images.
Answers
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Perhaps you could provide a sample URL, so others could try to replicate the issue.
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What Paul said, and also maybe a screenshot? I'm afraid I cannot make heads or tails of "the specific image is only displayed, in a marked block, in the weblink, and not as an individual page."
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Thank you for responding. I agree that my explanation is confusing - the whole problem has been confusing for me! I attach what will hopefully explain what the problem is.
I have managed to create 3 .png files.
Thank you for any assistance you may be able to give me.
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I have no idea why you can't copy the link, nor why it's going to the thumbnails view instead of the individual image, but perhaps you'll find the Catalog's film viewer easier to use than the Images viewer?
https://www.familysearch.org/ark:/61903/3:1:3Q9M-CSK6-HSVZ-8?i=109&cat=959223
If you use the blue "Attach to Family Tree" button from there, there's a little checkbox near the bottom of the first step/screen: "Add to Source Box". If you remember to check that, then the citation you create will be at the top of the list in your Source Box. (Forgetting to check that dratted box is one of my perpetually-repeated mistakes.) Exploring the Images version of the process, I see that it has the same checkbox; perhaps the citation failed to end up in your Source Box because you didn't check it? (If you did, and yet it didn't, then I'm afraid I've got nothing.)
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Just to clarify a little, maybe: yes, FamilySearch has two different viewers for digitized images. The older one and the one I vastly prefer is accessed via the Catalog. (Or, if you're like me, by pasting the film number at the end of the catalog-film-viewer URL: https://www.familysearch.org/search/film/008148273.) The newer one, which I keep abandoning after discovering yet another thing it gets wrong, is accessed from the Images menu item under Search.
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