Where can I go for information on Family Search update errors and or reports of problems occurring w

DianeKoenig

Where can I go for information on Family Search update errors and or reports of problems occurring within the Family Search database. I can no longer attach 1860 or 1870 census's without getting an error report.

Brett .

@Diane Koenig​ 

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The matter has been previously raised in this "Community.FamilySearch" Forum.

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And, the matter has ALSO been, raised; and, discussed, in the "FamilySearch" ("GetSatisfaction") 'Feedback' Forum:

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https://getsatisfaction.com/familysearch

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Which has been operating for MANY Years now.

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A response from an "Official 'FamilySearch' Representative" on the matter is:

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"We are aware of these record access issues and several teams are working to address the problems. Thanks for your patience.

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https://getsatisfaction.com/familysearch/topics/403-record-access-denied-on-1870-us-census-hnt#reply_20452597

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I hope this helps.

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Brett

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User15840363034021580211

Just wanted to share that I have encountered a similar problem with the same census databases, 1860 & 1870. I have found that general person searches​ for individuals known to be enumerated in 1860 & 1870 will not return theses two databases as options under the 'collectons' tab. Thus I am restricted from investigating anyone using these two databases. My queries to FS about this and about loss of access to viewing census images have not been adequately addressed.