Blocked???
Hi,
After a few months away, I got back to try and look up some new data on relatives... and I'm getting a blocked access message:
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Access Denied
Error 15
www.familysearch.org
2022-12-23 19:26:29 UTC
What happened?
This request was blocked by the security rules
Your IP: 189.61.72.164
Proxy IP: 45.223.172.251 (ID 10987-100)
Incident ID: 987000980565660396-1116508424043698311
There are several reasons this error may have occurred. The following may resolve the issue.
- Open your web browser in an Incognito/Private window.
- Use a mainstream browser if you are not already such as Chrome, Firefox, or Safari.
- Disable your VPN if you use one.
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Interestingly, I can browser the community site (where I'm posting this).
Why would I be blocked? It's a regular 500mbit home cable connection.
Answers
-
Quite a few people have reported the problem. It's not YOU being blocked.
Clear your FamilySearch cookies, close and reopen your browser, and you should be fine.
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