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Processing photo

KartchnerAndrea73
KartchnerAndrea73 ✭
December 15, 2022 edited August 26, 2024 in Memories

Why is it taking so long to process the photo on the family search group site? Just curious. It's been over a month for some groups.

Thank you,

Andrea

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Answers

  • Jane Cantrell Brookman
    Jane Cantrell Brookman ✭✭
    December 15, 2022

    Is your question about photos on the Memories site on FamilySearch? Can you give us more information about where you posted your photos?

    0
  • genthusiast
    genthusiast ✭✭✭✭✭
    December 15, 2022 edited December 15, 2022

    I think Andrea must be referring to Community/Community Groups. If so - those photos are unlikely to ever finish processing. I've noticed if they don't process within 5 minutes - and especially if I've uploaded multiple to one post - I have to remove them and only upload one at a time.

    0
  • Maile L
    Maile L ✭✭✭✭✭
    December 15, 2022

    Or it could be a photo associated with FamilySearch/Temple/Family Groups

    0
  • MNuttall
    MNuttall ✭✭✭
    December 15, 2022

    Here is an example of what the issue is -- I've noticed it this past week: LJ21-Z4W

    It relates to the portrait photo.

    0
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