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Cannot show the original (filmed) document

Hugo P.Abrahamse
Hugo P.Abrahamse ✭
November 22, 2022 edited November 22, 2022 in Search

Hi all,

For some reason the last week it has been impossible for me to show the original (microfilmed) document.

Starting with the picture here below, I choose "oorspronkelijke document weergeven", meaning show original document. Doing this, it shows me some (Javascript? codes (see next picture) and that's it. What has happened here and what can I do to correct this?

afbeelding.png
afbeelding.png


0

Answers

  • Julia Szent-Györgyi
    Julia Szent-Györgyi ✭✭✭✭✭
    November 22, 2022

    I think I found the entry in question (https://www.familysearch.org/ark:/61903/1:1:VRLW-JJS), and both the image link and the "view original document" link work just fine for me, going to image 507 on film 4434432, which is image 7 in the waypointed image group.

    This is likely the result of an internet glitch that your browser "helpfully" saved and is now serving up, over and over, instead of going and fetching the file anew. For some reason, FS's site is particularly prone to these kinds of errors. The easiest way to check whether this is, indeed, the problem is to try it in a different browser. If it works there, then some housekeeping (clearing your FS-related cache and cookies) should restore functionality in your original browser.

    1
  • Hugo P.Abrahamse
    Hugo P.Abrahamse ✭
    November 22, 2022

    Thank you so much for helping me out of this mess !!

    Clearing the cache did the trick😄 indeed!!

    0
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