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View record link not working

Sears Genelle
Sears Genelle ✭
November 21, 2022 in Family Tree

When I am adding a new person to the tree and get possible hints, I cannot easily look at those hints. Either by using the view record link ( which I think is fairly new; and I like the idea), or by tying to open the personal ID number in another tab. Both options lead to an "oops page".

Of course there a round about ways to get what I want to see, but certainly not convenient. I hope there is a fix in the works for this issue.

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Best Answer

  • dontiknowyou
    dontiknowyou ✭✭✭✭✭
    November 21, 2022 edited November 21, 2022 Answer ✓

    It is known and it isn't fixed yet. Today it has been especially bad.

    0

Answers

  • dontiknowyou
    dontiknowyou ✭✭✭✭✭
    November 21, 2022

    It seems today has been a bad day for FamilySearch. Try again tomorrow?

    0
  • Sears Genelle
    Sears Genelle ✭
    November 21, 2022

    This has been happening for about a month. I was thinking that the issue was known and that it would surely be fixed by now.

    0
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