View record link not working

Genelle Sears

When I am adding a new person to the tree and get possible hints, I cannot easily look at those hints. Either by using the view record link ( which I think is fairly new; and I like the idea), or by tying to open the personal ID number in another tab. Both options lead to an "oops page".

Of course there a round about ways to get what I want to see, but certainly not convenient. I hope there is a fix in the works for this issue.

dontiknowyou

It is known and it isn't fixed yet. Today it has been especially bad.

dontiknowyou

It seems today has been a bad day for FamilySearch. Try again tomorrow?

Genelle Sears

This has been happening for about a month. I was thinking that the issue was known and that it would surely be fixed by now.