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I think you have a bug in the system

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Jay Follett
Jay Follett ✭
November 7, 2022 edited July 12, 2024 in Family Tree

If I attempt to add unconnected person, but that person is already in the tree it shows me a possible match. However if I click on the name or click on the blue "View Person" text it does not bring up that person. This issue seems to be specific to the new interface that recently was released.

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  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    November 7, 2022 edited November 7, 2022

    This forum is not private. Your post will be searchable by Google/Bing within moments. Not recommended to post your email and phone number, @Jay Follett

    0
  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    November 7, 2022 edited November 7, 2022
    image.png

    https://www.familysearch.org/en/help/helpcenter/article/community-code-of-conduct

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  • Jay Follett
    Jay Follett ✭
    November 7, 2022

    Okay got it. How do I fix it

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  • Jay Follett
    Jay Follett ✭
    November 7, 2022

    Okay I removed my personal information. Now we need to fix the bug I reported

    0
  • genthusiast
    genthusiast ✭✭✭✭✭
    November 7, 2022 edited November 7, 2022

    @Jay Follett I was able to duplicate this issue.

    Work-around: Until FamilySearch fixes it copy the Person ID (PID) of the possible match and find that ID

    2
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