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People button not working in Memories

Rayleen H Barnes
Rayleen H Barnes ✭✭
October 18, 2022 edited August 26, 2024 in Memories

Does anyone else get an error message when they click on People in memories? I cannot get it to load.

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Answers

  • OConnorAnne1
    OConnorAnne1 ✭✭✭
    October 18, 2022 edited October 18, 2022

    Hello Rayleen. It works okay for me. Try clearing the cookies on FamilySearch. https://www.familysearch.org/cookies

    If that doesn't work you could try deleting all your temp files and reloading your browser, Hope this helps.

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  • Dennis J Yancey
    Dennis J Yancey ✭✭✭✭✭
    October 18, 2022

    what specifically is the error message you are getting?

    what type of device, OS, and browser are you using?

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  • Rayleen H Barnes
    Rayleen H Barnes ✭✭
    October 27, 2022 edited October 27, 2022
    image.png

    Cannot figure out what is wrong when I click the People button in Memories

    0
  • Rayleen H Barnes
    Rayleen H Barnes ✭✭
    October 27, 2022

    I am using my Desktop, 10, Google Chrome

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