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How do I get access to films with keys above the camera icon on my laptop when in the FHC

pmalyon3357137
pmalyon3357137 ✭
September 8, 2022 edited September 8, 2022 in FamilySearch Center

Looking for how to add the extension to my laptop while in the FHC

0

Answers

  • MaureenE123
    MaureenE123 ✭✭✭✭
    September 8, 2022

    I am not connected with FamilySearch.

    From what I have read, the extension is only available on FamilySearch computers, so even if you are in the Family History Center, you cannot add it to your laptop. You will need to access the restricted films on a FamilySearch computer at the FHC. I believe this restriction is related to the contracts which are in place.

    1
  • Graham Buckell
    Graham Buckell mod
    September 8, 2022

    You can add the extensions to your own computers but these will only work while you are in a Family History Centre.

    0
  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    September 8, 2022

    @Graham Buckell Is that a change in the official position? Slides from Tech Support's monthly meeting show that the extension may only be installed on the center's computers.

    0
  • Quint Hurst
    Quint Hurst ✭✭
    September 8, 2022

    @Graham Buckell

    The extensions will not work on your own computer because you are not allowed to connect your computer to the FHC internet. The Liahona Wi-Fi will not give you access to Restricted Records or Premium Web Sites.

    0
  • MaureenE123
    MaureenE123 ✭✭✭✭
    September 8, 2022

    A cross reference to a similar discussion, https://community.familysearch.org/en/discussion/comment/449853/#Comment_449853 where I said

    Previously, on 20 March 2022, it has been said by Ken Richins - NAO Tech Support Lead that "The current policy is that the Chrome Extension is ONLY licensed for use on Family History Center Computers" and posted the link

    https://community.familysearch.org/en/discussion/comment/437123#Comment_437123

    1
  • Graham Buckell
    Graham Buckell mod
    September 9, 2022

    I stand corrected.

    0
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