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Hi, I can't seem to to search scotland census's, they do not come up, I've tried Browse All Publishe

User15834920815042048250
User15834920815042048250
March 6, 2020 edited February 10, 2021 in Search
Hi, I can't seem to to search scotland census's, they do not come up, I've tried Browse All Published Collections and Scotlands census's don't come up, I've cleared all cookies and still nothing.
Phil Mc
0

Answers

  • N Tychonievich
    N Tychonievich mod
    March 6, 2020

    @Philip Mcfadyen​ Can you contact support to report this, please? We're having issues with several of the collections. Reporting it through support is a way to get it to engineering to investigate/fix the issue. You can click Help in the top right of the FamilySearch page and then Contact Us to see the phone, chat, and email options.

    0
  • Brett .
    Brett . ✭✭✭✭✭
    March 6, 2020

    @Philip Mcfadyen​ 

    .

    I am certainly no expert; but, as far as I am aware ...

    .

    I believe that the "Contract" between the Record custodian and "FamilySearch" for the 'Scottish' Census' may have "Changed" recently; and, there NOW seems to be "Restrictions", imposed by the Record Custodian, on viewing/accessing the said "Indexes" in/through "FamilySearch".

    .

    Sad.

    .

    But ...

    That said ...

    .

    Such "Contracts" between the Record custodians and "FamilySearch" are renewed and change regularly - of late, more often than not, "Restrictions" are imposed; and, and such "Indexes" (and, "Images") can NO LONGER be viewed/accessed.

    .

    I know that this does not help.

    .

    Brett

    .

    0
  • User15834920815042048250
    User15834920815042048250
    March 7, 2020

    I did this and was told it was a computer problem, so I did all that i was advised to do and no change. I have contacted them again.

     

    0
  • User15834920815042048250
    User15834920815042048250
    March 7, 2020

    That would be a big shame

    0
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