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Will the ability to add Files (photos) from the gallery be fixed soon?

Rayleen H Barnes
Rayleen H Barnes ✭
August 12, 2022 edited July 12, 2024 in Family Tree

Will the ability to add Files (photos) from the gallery be fixed soon? The audio and stories works for me however, when I click on Files to add them it crashes the program.

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Best Answer

  • Julia Szent-Györgyi
    Julia Szent-Györgyi ✭✭✭✭✭
    August 12, 2022 Answer ✓

    Given that nobody else is complaining, this is almost certainly caused by something on your end, not FS's. Have you tried the usual first step of trying it in a different browser? If it works there, then some housekeeping in your usual browser should fix it: clear your FS-related browsing history (cache and cookies) to remove whatever corrupted file is causing the problem.

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