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Will the ability to add Files (photos) from the gallery be fixed soon?

Rayleen H Barnes
Rayleen H Barnes ✭
August 12, 2022 in Family Tree

Will the ability to add Files (photos) from the gallery be fixed soon? The audio and stories works for me however, when I click on Files to add them it crashes the program.

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Best Answer

  • Julia Szent-Györgyi
    Julia Szent-Györgyi ✭✭✭✭✭
    August 12, 2022 Answer ✓

    Given that nobody else is complaining, this is almost certainly caused by something on your end, not FS's. Have you tried the usual first step of trying it in a different browser? If it works there, then some housekeeping in your usual browser should fix it: clear your FS-related browsing history (cache and cookies) to remove whatever corrupted file is causing the problem.

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