Fan Chart Generations Missing
Recently, when I display my fan chart, the option to select the number of generations to display is gone. Typically I can see 7 generations. I have deleted cookies in my browsers, tried it on multiple browsers on my MacBook Pro; tried it on our windows computers at our FHC. It even happens when I am a helper for other people and look at their fan chart.
I submitted a support ticket and was told to clear cookies, try it on other browsers and computers. The response is that there aren't any issues with the fan chart. But, there are issue for me!