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BoyleEllenLouise1
BoyleEllenLouise1 ✭
July 18, 2022 edited July 18, 2022 in Indexing

I was nearing completion of an advanced batch of mid 19th century Virginia birth, deaths, marriages, due today July 18, 2022, when at 9:30 am it was pulled out from under me! Do you know how much time I spent on that? Somebody is pulling these batches too soon and now I can't get it back. This makes me very upset! If you want us to continue indexing and reviewing please be nice, I thought we had until the end of the day to complete on the day it is due not early in the morning. I don't know what department pulls batches on the day they're due, but when this happens it makes me think that they're going home early, etc. this is not the first time either this has happened: KINDLY stop pulling batches early especially those that are advanced and not many people are working on them!

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Answers

  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    July 18, 2022

    I believe that it's an automated system, based on hours from the time you downloaded the batch, in the same way that a FindMyPast subscription (or other paywall website) will end in the middle of the day because you signed up in the middle of the day.

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  • erutherford
    erutherford ✭✭✭✭
    July 18, 2022

    Family Search is on Greenwich Mean Time (GMT). Batches expire at midnight GMT and are automatically pulled. This article explains why batches have expiration dates.

    https://www.familysearch.org/en/help/helpcenter/article/can-i-extend-the-indexing-batch-due-date

    2
  • SusanMullenPelton
    SusanMullenPelton ✭✭✭✭✭
    July 18, 2022

    We are sorry for the misunderstanding. Your work is not lost even if it was not completed. Thank you so much for being dedicated to getting these records ready for the researchers! We need you!

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  • BoyleEllenLouise1
    BoyleEllenLouise1 ✭
    July 19, 2022

    Could someone kindly tell me how to delete my original comment? I could've written it nicer, always seem to speak before I think, not very tech savvy either.

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  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    July 19, 2022

    We cannot delete our comments. We cannot edit after 4 hours.

    A mod can delete for you if you want. Click on the "Flag" button on your original post, and ask a mod to delete for you.

    0
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