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Indexed information not displaying on Sources tab view

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JeffLuke
JeffLuke ✭✭✭
July 14, 2022 edited July 12, 2024 in Family Tree

Hi -

On several sources that I have attached recently, the indexed information is not displaying on the 'Source' tab view.

An example is below.

This was a source that was not creating events when linked (a bug which was fixed earlier this week). I mention that because I wonder if the 2 problems are related (source not creating events, and indexed info not displaying).

I detached and reattached the source today and it still won't display the indexed values from the sources view.

Source is attached to Stanley Dean Eastment (PID: LZJV-5FV)

https://www.familysearch.org/tree/person/sources/LZJV-5FV

image.png


Indexed details of source can be seen here:

https://www.familysearch.org/ark:/61903/1:1:6D96-9FBW

image.png


Tagged:
  • Sources
1

Answers

  • JeffLuke
    JeffLuke ✭✭✭
    July 23, 2022

    hey Familysearch - can you show me some love here? Does anyone acknowledge that this is a bug?

    0
  • Sam Sulser
    Sam Sulser admin
    July 25, 2022

    @JeffLuke Thanks for bringing this to my attention! I will get this in the right hands so it can be investigated. I'll provide an update as soon as I have one. Sam ☺️

    0
  • Sam Sulser
    Sam Sulser admin
    July 28, 2022

    A quick update on this issue: The engineers are investigating. They haven't identified the problem yet but are still looking into it.

    0
  • JeffLuke
    JeffLuke ✭✭✭
    July 28, 2022

    I am glad to hear that they are working on it. Thanks for the update!

    0
  • frese@freris.de
    frese@freris.de ✭
    November 25, 2022

    Same for many, many, many persons (appearing since some month):

    the "indexed information" is missing (error: unknown name mentioned in the record of ...),

    but klicking the "url" above the "indexed information" gives the wanted information.

    CasparRumpf.jpg


    0
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