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I keep getting signed out everytime I hit the 1950s census start button.

Nathaniel Simon Notheisen
Nathaniel Simon Notheisen ✭
July 6 edited July 7 in 1950 US Census


0

Answers

  • AndLinda
    AndLinda mod
    July 7

    @Nathaniel Simon Notheisen, because it is working correctly for my replication, I would suggest that you do the following:

    Change browsers and/or make sure the browser is up to date

    Clear your FamilySearch cookies

    Clear cookies and history on your computer

    Turn off your computer and reboot

    Make sure that you don't have a block on your computer preventing functions

    We hope that this helps. If you are still experiencing problems, please let us know.

    https://www.familysearch.org/en/help/helpcenter/article/which-internet-browsers-are-compatible
    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-delete-cookies-from-familysearch
    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-delete-all-of-the-cookies-and-temporary-files-stored-by-my-internet-browser
    https://www.familysearch.org/en/help/helpcenter/article/pages-wont-open-on-familysearch


    0
  • Kim-N-Charlene
    Kim-N-Charlene ✭
    July 7

    I'm having the same problem. And it won't connect the 1950 census. It hasn't been that long since I deleted my cookies and history. And I don't allow pop-ups. Something is going on with the 1950 file.

    Thanks

    0
  • AndLinda
    AndLinda mod
    July 7

    @Kim-N-Charlene, did you change browsers? Allow the pop-ups in your browser specifically for FamilySearch and see if that helps. For Chrome it will be under your settings on your computer. Privacy and Security then Site Settings.

    0
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