"attaching historical records" screen
Why is this screen only coming up as computer language? When I try to attach a source, the screen comes up with things like {text}, or [date] and spinning things in the middle of it all. There is no way to utilize the screen. Any suggestions or reasons why this is happening? Thanks for any help!
Best Answer
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Leslie, we would suggest some housekeeping tasks, such as clearing cookies and past search data in whatever browser you are using. FamilySearch recommends Google Chrome. Make sure that your browser is up to date Latest version of Chrome is Version 102.0.5005.115
If you still experience problems we suggest you send us a screen shot of the instance happening, the url of where it is occurring and the browser you are using.
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Answers
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Thank you. I have cleared the site cookies. I will try clearing other data.
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