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How can I get the read-only lifted? And how do I find out why the restriction was put on in the first place?

System
System admin
June 14, 2022 edited July 16, 2024 in Family Tree
This discussion was created from comments split from: Read only?.
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  • Jorgina Hancock
    Jorgina Hancock ✭
    June 12, 2022

    When I contacted "support" they redirected my question to this community. A circular dead-end. I was wanting to add a picture of my 3rd great-grandmother but it is a read-only profile. How can I get the read-only lifted? And how do I find out why the restriction was put on in the first place?

    Jorgina

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