Home› Welcome to the FamilySearch Community!› FamilySearch Help› Family Tree

New fault in the Source Box's interface: record description/notes are not being shown

Julia Szent-Györgyi
Julia Szent-Györgyi ✭✭✭✭✭
June 12, 2022 in Family Tree

If I clicked my profile at the top right and went to my source box, I used to be able to easily open each source and see the details, same as if I opened the source attached to a profile: I clicked the title and it expanded to show the URL, the index (if any), and the Notes/Description field.

Now, I click on a source title in my box and it shows a label for the description/notes, but without any content, as if I had left the field blank. Moment of panic, because in reality, I spent a significant amount of time entering a full transcription in that field. My typing is still in my text editor, thank goodness, so I click Edit, and see a thoroughly clunky new popup interface. After some interminable scrolling, I see that my transcription is all there already in the Notes field, despite what the supposedly-expanded view was saying.

Grrr! Why is it LYING to me??? Why are the details hidden under three extra layers of mystery meat, additional clicks, and scrolling?

And have I mentioned that I really, truly, absolutely DO NOT APPRECIATE being lied to?

0

Answers

  • Gordon Collett
    Gordon Collett ✭✭✭✭✭
    June 12, 2022 edited June 12, 2022

    iMac, Apple M1, Retina Display 24-inch (4480 × 2520), MacOS Monterey 12.3.1, Safari 15.4

    Can confirm the problem:

    Screen Shot 2022-06-12 at 6.45.06 AM.png


    0
  • Julia Szent-Györgyi
    Julia Szent-Györgyi ✭✭✭✭✭
    June 17, 2022 edited June 17, 2022

    Knock on wood: this fault appears to have been fixed. Source Box on the left, profile's Sources tab on the right.

    image.png

    The Source Box's "Edit" button still goes to the clunky immovable pop-up interface instead of the Sources tab's much friendlier in-situ approach, but I guess we can't have everything.

    image.png
    0
Clear
No Groups Found

Categories

  • All Categories
  • 28.2K FamilySearch Help
  • 141 Get Involved
  • 2.9K General Questions
  • 489 FamilySearch Center
  • 527 FamilySearch Account
  • 5.3K Family Tree
  • 4K Search
  • 5.3K Indexing
  • 739 Memories
  • 385 Other Languages
  • 36 Community News
  • 7.3K Suggest an Idea
  • Groups