Information getting deleted.
Answers
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By chance are you selecting what's circled?
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Please post the Batch Code of your batch. It is the combination of letters and numbers inside square brackets [MXXX-XXX] at the end of your batch's name.
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MSTN-SYM is the Batch Code.
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Have you figured out what is happening? When you are on the last field for an entry and you use control B to enter blank the program automatically takes you to field 1 on the next entry. This makes it appear as though the entries were all deleted!! They are still there back on form #1. As these images only deal with one person there is no need for form #2 through 30 for the 5 images.
To submit the batch you will need to delete the extra entries. Use the trash can icon. As you have filled in some of the extra entry forms you will need to use both option, delete all blanks and delete current to get back to 1 entry for each image.
Once you have done that the batch should submit properly.
The reason there are 30 entries is to accommodate ledgers with multiple names. It makes it a bit complicated for this particular batch.
hope this is understandable and helps🙂
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Larry’s diagnosis is perfect.
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