Home› Ask a Question› Family Tree

Error when attaching sources

G Haux
G Haux ✭✭
May 30, 2022 edited July 16, 2024 in Family Tree

I have been getting an error when I try to attach sources. This is the article I found about it.

https://www.familysearch.org/en/help/helpcenter/article/i-got-an-error-message-when-attaching-a-source

The 4th item is the one I am trying to understand. Why would my virus software all the sudden start preventing me from attaching sources. This something recent so I don't understand how it connects to the software. I have had it for more than six months and only started having problems with attaching in April. I have done everything else on the list. When I switched browers several weeks ago everything was working fine until the last week when I clicked on a source and it would tell me there was an error in opening the source and to try again later. Then Saturday when I would go to attach the source it would tell me it couldn't find that source and I couldn't attach it. If I follow the suggestion of removing this software so I can attach sources then I don't have the protection I need and would need to pay for another service.

0
This discussion has been closed.
Clear
No Groups Found

Categories

  • All Categories
  • 44.7K Ask a Question
  • 3.6K General Questions
  • 598 FamilySearch Center
  • 6.8K Get Involved
  • 676 FamilySearch Account
  • 7K Family Tree
  • 5.5K Search
  • 1.1K Memories
  • 504 Other Languages
  • 66 Community News
  • Groups