Hi I am the ward Family History expert, and I am asking this for a member in my ward:
He put the name in the system as number gqw9-r5y, but he accidentally proclaimed him dead, while he is not.
When he wants to change him from dead to alive, he gets an error code (see attachment). He did ask help from FamilySearch, and got strange questions back (like: are you sure?).
Please change gqw9-r5y back to living person.
Regards bro van Eeden