Home› Ask a Question› Get Involved

Reference Images

ECameron27
ECameron27 ✭✭✭
May 17, 2022 edited August 16, 2024 in Get Involved

Seems like every batch I work on the reference images are not available. Is anyone else having trouble with this? 

0

Answers

  • John Empoliti
    John Empoliti ✭✭✭✭✭
    May 19, 2022 edited May 19, 2022

    Yes, I continually have problems with reference images. It doesn't happen for every batch, but it is happening for a batch I am currently reviewing (see below). And it is very annoying, disappointing, and compromises the integrity and validity of our Indexing results. Reference images have had problems for quite a while - this problem below (of "Forbidden" images) for Indexers and Reviewers - and that Helpers who view a shared batch cannot see the Reference images - ridiculous. These problems deserve immediate attention.

    Moderators and software engineers - where are you? I have reported these problems numerous times. Please fix them once and for all!!

    image.png


    0
  • Susan Ann Mullen Pelton
    Susan Ann Mullen Pelton ✭✭✭✭✭
    May 19, 2022

    We have reported the problem ourselves since it limits our ability to help. We know it is frustrating.

    0
  • ECameron27
    ECameron27 ✭✭✭
    May 22, 2022


    0
  • ECameron27
    ECameron27 ✭✭✭
    May 22, 2022

    Thank-you.

    1
This discussion has been closed.
Clear
No Groups Found

Categories

  • All Categories
  • 44.8K Ask a Question
  • 3.6K General Questions
  • 599 FamilySearch Center
  • 6.9K Get Involved
  • 678 FamilySearch Account
  • 7K Family Tree
  • 5.5K Search
  • 1.1K Memories
  • 505 Other Languages
  • 66 Community News
  • Groups