How do I activate my account

MargaretShoop

I created my account with Family Search, but it says my account isn't authorized and needs to be activated. I added my phone #, but didn't see where to ask for a text message with the verification code either. How do I activate my account?

Thank you

Wayland K Adams

Hi Margaret - sorry you are having problems with you account. The best course of action is to call 866-406-1830 for North America/ If you are from a different part of the world, please go to family search, click on the circle with the question mark at the upper right and select your area of the world. For North America you can call between 9 am and 6 pm MT (Monday thru Saturday) and 1 pm to 6 pm MT on Sunday. They will be able to help you access your account.