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Why do we only get the place holders rather than the portraits that show on the screen?

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  • Mute
System
System admin
May 5, 2022 edited July 16, 2024 in Family Tree
This discussion was created from comments split from: how to print portrait pedigree.
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  • grantarthurhurst1
    grantarthurhurst1 ✭
    May 4, 2022

    But we want to print with husband's line showing only and wife smaller image next to the husband. Also, all we get are the place holders rather than the portraits that show on the screen. How?

    1
  • Brett .
    Brett . ✭✭✭✭✭
    May 4, 2022

    @grantarthurhurst1

    FYI

    Welcome to the "Community.FamilySearch" Forum.

    I am just another 'lowly' User/Patron ...

    Just in passing ...

    Firstly ...

    Currently, the ability, of printing, the actual "Portraits", in a "Portrait" Pedigree", is NOT working.

    ie. The actual "Portraits" are NOT being printed.

    This is a known problem/issue, that has been reported; and, is being investigated.

    Here is just one recent PREVIUOS post on the matter ...

    FamilySearch Help

    'Category' = Family Tree

    HOME > FAMILYSEARCH HELP > FAMILY TREE

    Portrait Pedigree Not Working 2022-04-04

    https://community.familysearch.org/en/discussion/121098/portrait-pedigree-not-working-2022-04-04

    https://community.familysearch.org/en/discussion/121098/portrait-pedigree-not-working-2022-04-04

    Secondly ...

    Choose the individual/person that you want; and, print from that person/individual.

    The "Pedigree Chart", that is printed, will always include, the Spouse and Children, as well.

    I hope, that this may help/assist, somewhat.

    Brett

    1
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