Why do we only get the place holders rather than the portraits that show on the screen?

System

This discussion was created from comments split from: how to print portrait pedigree.

grantarthurhurst1

But we want to print with husband's line showing only and wife smaller image next to the husband. Also, all we get are the place holders rather than the portraits that show on the screen. How?

Brett .

@grantarthurhurst1

FYI

Welcome to the "Community.FamilySearch" Forum.

I am just another 'lowly' User/Patron ...

Just in passing ...

Firstly ...

Currently, the ability, of printing, the actual "Portraits", in a "Portrait" Pedigree", is NOT working.

ie. The actual "Portraits" are NOT being printed.

This is a known problem/issue, that has been reported; and, is being investigated.

Here is just one recent PREVIUOS post on the matter ...

FamilySearch Help

'Category' = Family Tree

HOME > FAMILYSEARCH HELP > FAMILY TREE

Portrait Pedigree Not Working 2022-04-04

https://community.familysearch.org/en/discussion/121098/portrait-pedigree-not-working-2022-04-04

https://community.familysearch.org/en/discussion/121098/portrait-pedigree-not-working-2022-04-04

Secondly ...

Choose the individual/person that you want; and, print from that person/individual.

The "Pedigree Chart", that is printed, will always include, the Spouse and Children, as well.

I hope, that this may help/assist, somewhat.

Brett