Home› Welcome to the FamilySearch Community!› Ask a Question› FamilySearch Center

Our Portal is down

HoopesDeborah
HoopesDeborah ✭
May 4, 2022 edited July 10 in FamilySearch Center

We are a Family History center in Eagle Idaho and our Portal is not working. Is it down in other sites?

0

Answers

  • Áine Ní Donnghaile
    Áine Ní Donnghaile ✭✭✭✭✭
    May 4, 2022

    There have been a number of posts today from other FHCs saying the restricted records cannot be accessed.

    0
  • Ken Richins - NA FSCS Specialty Lead
    Ken Richins - NA FSCS Specialty Lead ✭✭✭✭
    May 4, 2022

    The issue is fixed. Try rebooting your computer. If that does not resolve, please call FHC Support. They will take screenshots of the affected computers and forward them to the department that will resolve the issue.

    1
This discussion has been closed.
Clear
No Groups Found

Categories

  • All Categories
  • 40.7K Ask a Question
  • 202 Get Involved
  • 3.2K General Questions
  • 545 FamilySearch Center
  • 616 FamilySearch Account
  • 6.1K Family Tree
  • 4.8K Search
  • 6.2K Indexing
  • 899 Memories
  • 446 Other Languages
  • 7.4K Suggest an Idea
  • 59 Community News
  • Groups