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About find By Id#

OlerMARSHALYNN1
OlerMARSHALYNN1 ✭
May 3 edited May 4 in Family Tree

For the past few days my "Find by ID# " is not working . How can this be fixed?

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Best Answer

  • CraigWArmstrong
    CraigWArmstrong mod
    May 3 Answer ✓

    @OlerMARSHALYNN1

    The "Find by ID#" will not work for finding persons who have been deleted. It normally works for other people. You can always go to "Recents" and put the ID your are searching there and it should pull it up. If that doesn't work, then I would suggest trying a different browser or deleting FamilySearch cookies. That will frequently fix those problems in FamilySearch.

    https://www.familysearch.org/en/help/helpcenter/article/how-do-i-delete-cookies-from-familysearch

    Good luck.

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