After doing the above, "https://www.familysearch.org" is added in front of the URL of the resulting page, giving an error. Hopefully it can be easily fixed?
Thank you, we will report the problem.
I'd like to help you, let me understand : you did click on Not a Match and then what happened?, and can you please post an image of it.
Thanks for replying. It happens every time I do it. I don't have any matches to review at the moment so I can't do a screenshot, but after you click Not a Match you should return to where you started from, right? What happens is that "https://www.familysearch.org" is inserted immediately before the URL of the page you should be returning to, resulting in "Hmm. We’re having trouble finding that site." For example, something like https://www.familysearch.orghttps://www.familysearch.org/tree/pedigree/landscape/LBH9-1PZ
If you delete the https://www.familysearch.org and press enter you get to the correct page https://www.familysearch.org/tree/pedigree/landscape/LBH9-1PZ
As it happens every time, I assume it is a problem with how the site is set up, not with something I am doing. I can't see a way to report it to Familysearch so I posted here, thinking maybe someone from Familysearch might be able to fix it.
What state are you reviewing, are you using a mobile? are you reviewing names only? what browser are you using?
I am using Firefox on a PC. Not sure what you are asking regarding state, do you mean a US state? I am looking at UK records. I am not reviewing names?
When you look at the Timeline section of a person's record, or at the Possible Duplicates section, if there is a possible match a blue box appears saying Review and Attach. I click on that and it takes you to a page where you have the option to click on Not a Match if it's not a match.
As I say, I don't think it's a me problem, it's a problem with the site itself. It needs someone from Familysearch to look at it, as I said there doesn't seem to be a way to report problems directly so I posted here hoping someone from Familysearch might see it.
I marked a record hint as "not a match" tonight and didn't see this behavior, but as usual, I did it from the pop-up rather than from Source Linker. Or is it only merges/possible duplicates that do this to you?
Given that I've never seen or even heard of this, despite using FS basically daily, I wonder if there's some sort of "helpful" browser add-on or setting responsible for it. (I'm also on Firefox in Windows, so it'd have to be something extra or non-standard.)
Mireva, thanks for reporting it. I now have screenshots which are attached, perhaps it would be useful to pass them on?
I was in the person's Timeline and clicked on the blue hint box to arrive at the first page, where I clicked on Not a Match and got the error shown. This is using Firefox on Windows 10 on a PC. I do have uBlock Origin ad blocker, but I don't think it would cause this.