Film Viewer not jumping to desired image
In the film viewer (specifically, for Film # 008675137) if I use the jump box at the top of the page to enter an image number (there are 66010 images on this film) I expect it to jump to that image and set the focus there. It does not. It just stays where it is. Using the forward and back buttons changes the image number, but again does not change the image, either in the film view or the single image view. I've tried this with three different browsers, Firefox, Chrome and Edge, and all behave the same. Can we get this fixed?
Answers
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Whoa! 66010 is an order of magnitude bigger than any film I've ever encountered before.
I think the size is breaking the viewer. The thumbnail view is only willing to go up to 23000-ish. If I go to the single-image view and type in a number, it works up to at least 45000, if very slowly, but it ignores 55500 as if there weren't that many images on the film. (You can test this on a smaller film: if you type in a number higher than the total images, it behaves as if you hadn't typed in anything new.)
I think the only fix for this would be to break this ginormous film into many smaller pieces, but I haven't a clue if or how that could happen. Hopefully a mod will see this thread and find the right department to forward it to.
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@MichaelJohnson144, thanks for showing us this problem. Film # 008675137 is part of the Catalog film collection for Maine vital statistics cards, 1923-1955. I have h @julialooked at other films here and see that many (perhaps all) of the films are massive in size.
I agree with @Julia Szent-Györgyi that the massive number of records on these films may be "breaking" the viewer.
I believe that this is a problem that will eventually need to go to the engineers for resolution. Unfortunately, this is a Catalog problem - and, as you are likely aware, because the Catalog is currently in lock-down; no fixes are being considered at present.
When the engineers have completed their work on the Catalog, it would be well if you could remind us of this issue.
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I was not aware that the Catalog is in lock-down. How will I know when that is no longer the case?
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@MichaelJohnson144, I expect that there will be an announcement of some kind, since there may be some changes in the look and feel of the Catalog.
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@MichaelJohnson144 An update for you. The cataloging department is now taking reports of problems with the FamilySearch catalog. Email them directly at [email protected] to report the issue of browsing these gigantic films.
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