Incorrect merge

Brenda J. Hunt

I just performed an incorrect merge on the following id's Sarah Mauk MK7D-7VD & Sarah Hunt G8R1-PX7. They are the same person but I saved the wrong one and the system won't let me restore MK7D-7VD. Her last name (Maiden name is Sarah Mauk) Hunt is her married surname.

I don't know how to fix this.

Brenda Hunt

Carla Tobler

@Brenda J. Hunt

The system is not functioning correctly right now when we attempt to find a deleted record using the Find by ID feature. This is an issue that the engineers are working on.

Here is a work-a-round: Go to your Family Tree and select the Recents tab. At the top of the recent people list you will see a search box that says : Enter Name or ID. Paste the ID# MK7D-7VD in that search box and click Go. You will be taken to the Deleted Record where you can click the blue Restore Person link. (found on the right-hand side of the screen.

We hope this helps.

Brett .

@Brenda J. Hunt

Brenda

I am just another 'lowly' User/Patron ...

Just in passing ...

So, that we may be better able to help/assist you ...

Question: WHY, will the "System", NOT, let you "Restore" ... Sarah MAUK ( MK7D-7VD ) ...

As, although, I did not go all the way, the process, appears to be possible ...

Further Question: Is there an "Error Message", once one selects "Restore"?

Please advise/clarify ...

'Thank You' in advance.

Brett

Áine Ní Donnghaile

Are you saying the "Restore Person" on MK7D-7VD didn't work? Sometimes it doesn't if there have been other changes made. In that case, you can edit the surviving profile to contain the information.

Brenda J. Hunt

Yes, this worked and sorry for the delay in responding. For some reason I wasn't seeing the notification of the response. Everything looks GREAT!!!!

Brenda