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Findagrave links suddenly not working

Scott Sather
Scott Sather ✭
April 15, 2022 edited July 16, 2024 in Family Tree

Why have the links to findagrave records been changed? We used to be able to click on a source link in a person's profile and the person's findagrave memorial would open. No more. Why are changes like this made, seemingly with no oversite?

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Best Answers

  • Scott Sather
    Scott Sather ✭
    April 15, 2022 Answer ✓

    Glad to have helped. I just tried the procedure using Firefox (I normally use Chrome) and the FAG link worked as expected. Maybe I need to update my Chrome browser.

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  • Brett .
    Brett . ✭✭✭✭✭
    April 16, 2022 Answer ✓

    @Scott Sather

    Scott

    I am just another 'lowly' User/Patron ...

    Just in passing ...

    Please be, aware; and, advised, that ...

    There was a similar sort of problem/issue, with regards to "Sources" for "BillionGraves", recently ...

    FamilySearch Help

    'Category' = Search

    HOME > FAMILYSEARCH HELP > SEARCH

    Billion Graves

    https://community.familysearch.org/en/discussion/116684/billion-graves

    https://community.familysearch.org/en/discussion/116684/billion-graves

    But, that appears, to have now, been addressed/fixed ...

    Who knows, perhaps, a somewhat related matter, in the case of "Sources" for "FindAGrave" ...

    And ...

    Of course ...

    As, you suggest, in relation to "Sources" for "FindAGrave", perhaps, there was some 'background' "In-Line" work going on, by the Programmers/Engineers, that was caused a temporary 'Glitch' - if such is working NOW.

    Just my thought.

    Brett

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Answers

  • Harvest8
    Harvest8 ✭✭✭
    April 15, 2022 edited April 15, 2022

    Scott Sather

    finishing several profiles’ edits today and was able to navigate the indexed source FAG links fine.

    IN RE your issue… user created urls? Another user edited a source? Maybe with live PID example, others more experienced can add insight.

    cheers.

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  • Scott Sather
    Scott Sather ✭
    April 15, 2022 edited April 15, 2022

    No, these are FamilySearch record links. In the first image below, the profile has a FS findagrave link. Until recently, when that link was expanded (seen on the right, below), there was a link under "Images Available" that would open the person's findagrave memorial page. Below this is an FS profile that includes a billiongraves.com link, also under "Images Available". Clicking the billiongraves.com link opens that person's page at billiongraves. This change in behavior for findagrave sources occurred in just the past few days.


    image.png image.png


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  • Harvest8
    Harvest8 ✭✭✭
    April 15, 2022 edited April 15, 2022

    Scott Sather,

    first off, thank you. I learned another quicker route to view findagrave (FAG) memorials from a profile vs. browse a lengthy source list. the reason I drop into community threads to learn tips from others such as yourself..

    as far as troubleshooting, or replicating your experience... I wasn't able to replicate the loss of the access to the FAG memorial from burial edit, click FAG tag. In my case, I still have an active link under the typical Images available spot.

    I ran another profile that I had recently worked to check and still have access to the link to FAG from burial edit sources from profile also.

    sorry couldn't be of more help. my apologies if I misunderstood. will add my test screen shots below.

    (as an aside, maybe just a temp glitch as programmers tweak under the hood. sites can get quirky at times....I've had issues with standardization of locations showing "map pin fine" in the location source build pop up workflow... only to get the dreaded red warning "ya messed up" when I return to the profile. sigh. seems like a table build routine is missing the hook to make the action happen...I just go work something else and return later...)

    thx again for workflow tip, ...cheers.

    2022-04-15_FAG Pat Murray from burial at profile.jpg 2022-04-15_FAG replicate same PID.jpg


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  • CraigBanker
    CraigBanker ✭
    May 4, 2022 edited May 4, 2022

    I'm having a similar issue with the FindAGrave. It appears as if some records are masked or excluded.

    For example, the FindAGrave Url containing the record of interest is: https://www.findagrave.com/memorial/239005063/joseph-oswald-gillis

    As searched through family search, (https://www.familysearch.org/search/collection/2221801) , the following searches should produce at least one search record but produce no records.


    1. Search By Affiliate Record Number: 239005063 - (no results)
    2. Search By First Names (Joseph Oswald, exact), Last Name (Gillis, exact), Location (East Baton Rouge) - no results

    Note this was attempted in both firefox (waterfox) and edge (chrome)

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  • Julia Szent-Györgyi
    Julia Szent-Györgyi ✭✭✭✭✭
    May 4, 2022

    @CraigBanker, the answer to your question is near the bottom of the Find A Grave memorial page: "Added: 19 Apr 2022". The Find A Grave index on FamilySearch is not instantaneously updated; it can take several months for changes to be reflected in it.

    1
  • Scott Sather
    Scott Sather ✭
    May 4, 2022

    It has absolutely nothing to do with Findagrave updates. Once is memorial URL is defined, it's defined. The problem is that FamilySearch is behaving differently. Links to Findagrave memorials in a FamilySearch profile no longer take me to the memorial, yet billiongrave.com links still do. However, if you do a search and have a Findagrave result, you can still click on the "View on www.findagrave.com" link and it works.

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  • Julia Szent-Györgyi
    Julia Szent-Györgyi ✭✭✭✭✭
    May 5, 2022

    @Scott Sather, but FamilySearch is not Find A Grave. Just because a memorial has been defined on the latter doesn't mean that the former has added it to its database. FS gets occasional updates from FG; until then, FS doesn't "know about" any new additions.

    I cannot replicate your problem with FG links. All of the ones I have work just fine. For example:

    https://www.familysearch.org/tree/person/sources/LRVK-1JM

    https://www.familysearch.org/tree/person/sources/LRVK-1N8

    https://www.familysearch.org/tree/person/sources/LRMF-GJC

    https://www.familysearch.org/tree/person/sources/LTBG-828

    On any of these, if I scroll down and find the Find A Grave citation, click on its title, then click on the "At www.findagrave.com" link, I get taken directly to the memorial (on another tab). What happens if you click that link?

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  • Scott Sather
    Scott Sather ✭
    May 5, 2022 edited May 5, 2022

    You are misunderstand my situation. I stated that the FAG link in already in the FS database - it's linked to a profile at FS. And it has absolutely nothing to do with FAG updates. There is a bug is the FS software - the FAG links work for some users, but not for others.

    This is what I see using your first FS profile. There is no link that I can click on to open the FAG memorial:


    image.png


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  • Julia Szent-Györgyi
    Julia Szent-Györgyi ✭✭✭✭✭
    May 5, 2022 edited May 5, 2022

    @Scott Sather, it looks to me like the source didn't fully load for you. Here's what I see if I go through the same "door":

    image.png

    You'll notice that it has her name, not "unknown", and there's index information. The link is further down, but above the (lack of) similar records:

    image.png

    One thought: there's a difference between sources listed on the Sources tab and sources listed in an "edit" popup -- namely, the fact that it's a popup. Browsers and browser extensions (and users) often don't care for popups, because they're used by unscrupulous advertisers to annoy people. What happens if you look at the Find A Grave citation on the profile's Sources tab instead? Is it also lacking the index information and link?

    Here's what I see on the Sources tab:

    image.png

    Does this match your experience?

    1
  • CraigBanker
    CraigBanker ✭
    May 6, 2022
    https://community.familysearch.org/en/discussion/comment/448747#Comment_448747

    That is a sound logical answer. Thank you.

    I did not notice how new the record was. ...and I was under the assumption that the search query (perhaps) used a dedicated direct api to findagrave (as I've been dealing with similar api-vs-extract issues with some other sites...).

    Oh well.... and thanks!

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  • Scott Sather
    Scott Sather ✭
    May 23, 2022

    FamilySearch software bug still exists in Chrome, even after updating to latest version, but works fine in both Firefox & Edge browsers. Billiongrave.com links also work fine in Chrome.

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