What do you do when you have questions? (How to find the FAQ now)
Comments
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@gayleellis1, concerning the issue with several pages that are filled with names but no other information, they probably fall under the rules of the institution or organization. It would usually say on the header. I came across one that stated they were working on a railroad, so they were probably in a motel, tent city or such. Just go ahead and review the names and leave all of there areas blank.
We appreciate all that you are doing. Below is a knowledge article which may help.
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I know it's been a while since you asked, but in case it's helpful, it's the "Surname field unavailable" option under Report a Problem.
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Leave those blank. Just include the house numbers themselves.
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Review what is there, sometimes there are numbers in the other columns and in that situation select the option matching that number in the dropdown list.
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Problems I see reviewing families.
- If there is a child/non household head at the top of the page, they may be listed as a household. When a household is at the bottom of the page, we are asked to check the next page. But when at the top we are not asked to check the previous page. I hate to skip the review fearing the name will be lost, but it may split the household. Are they checked later?
- Household seperations are sometimes missed. When names are not part of the household, unchecking them seems to loose the names. The names are not available later for me to review on the page. Adding a name to a household works, but should I never remove one from a household? Will it get reviewed later or is it lost?
- When there are multiple blank lines, Linking them in one household then using skipping/not a person selection does not take. Each blank line still process 1 at a time and need to be marked skipped/not a person. Multiplle "Vacant" entries usually link to skip at once, but not blank lines.
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@valhubbard1, I see that you have several concerns. 1. If there is a continuation of a family and you are unable to go to the previous page, go ahead and index the family members that were continued. All will come together. 2. Names will not be lost and will be picked up by another reviewer when you uncheck the name. 3. Engineers are aware of the blank lines. Go ahead and report the issue on the "other" section in "Report a Problem" and keep reviewing. Just do what the system forces you to do with the blank lines and put them as not a person.
Thank you so much for reaching out with these questions and concerns as it helps all of us to know how to handle these situations.
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When a street name is a landmark instead, what do I record
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@gayleellis1, In this case where a "landmark" is not a real street name, we have been instructed to put those types of "descriptions" or "directions" as "blank". Quoted from the below article: "Directions to the residence should not be indexed. Add only the street name." Thank you so much for asking this important question. And thank you for all that you are doing!!
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