When will the family look up service become available again?
Answers
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This has not been available for days displays message due to technical issues
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Mark
I am just another 'lowly' User/Patron ...
Just in passing ...
'Yes' ...
As, the 'Message' advises ...
We are currently experiencing technical difficulties with our Record Lookup service. Because of this we will not be able to accept lookups until it is resolved. We apologize for the inconvenience this may cause.
So ...
That Said ...
Short Answer: Hopefully, 'Yes' - there is still hope ...
Now ...
That Said ...
I know, that this certainly does not help/assist; but, I suggest, that we remain, hopeful/optimistic ...
Brett
ps: But, that said ... as, to HOW LONG ... we will NEVER KNOW ...
pps: But, I would suggest, that the matter, is getting, considerable attention, to try to address/fix, ASAP ...
.
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"we will not be able to accept lookups until it is resolved."
It's not reasonable to expect this group to say when that will be.
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Fine who in family search organisation can answer the question it is just frustrating there is no point of contact
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Unfortunately, you will not be able to get a more precise answer than that already provided. FamilySearch employees never provide estimated times for resolving such problems.
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Mark
It's BACK ...
NOW ...
Today, this morning ...
That Service, IS available ... AGAIN ... we get the norm ...
WITOUT that ...
We are currently experiencing technical difficulties with our Record Lookup service. Because of this we will not be able to accept lookups until it is resolved. We apologize for the inconvenience this may cause.
And ...
WITH, that "Request Form" link/'Button' ...
Brett
ps: NOT too long, a wait ...
.
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