Profiles and Source Documents are requiring a refresh to open.
Within the last 10 days, I have noticed that an individual's profile will not open without doing a refresh. Further, another refresh is usually needed to open all segments of the profile. Toggling to Sources requires a refresh and opening a given Source also requires a refresh, sometimes two. Is anyone else experiencing the same irksome problem?
Answers
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Scott
I am just another 'lowly' User/Patron ...
Just in passing ...
To better able, to help/assist, Participants, in the Forum, to comment ...
Please provide the particular, "Operating System"; and, "Browser(s)", that you are using.
And, whether or not, you are using the LATEST (or, in the least, the PREVIOUS) versions of each.
That my help/assist others, to formulate their comments.
'Thank You', in advance.
Brett
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Sorry for the delay in my response. I use Windows 10 and Chrome is my browser. I have no other browser on my computer other than Edge which I do not use and do not want to.
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Scott
Jut in passing ...
I principally use the "Bowser", of 'Google' "Chrome", with the "Operating System" of "Windows 10", both with the LATEST "Version" of each.
But. I also use the "Browsers", of 'Mozilla' "FireFox", often; &, that of 'Microsoft' "Edge", sometimes, if needs be
ie. As, I am often working with, OTHER Users/Patrons, with their 'FamilySearch' Accounts
..... [ ie. Swapping between 'Accounts' ... ]
I have NOT really noticed, what you describe; UNLESS, of course, the individuals/persons page/screen, has NOT, been, accessed for a "Period" of Time (ie. "Usually", the x20 Minute 'Time Out', in 'FamilySearch' ...).
IF, that is the case; THEN, ...
That, is NOT, a problem/issue; nor, a fault/flaw ...
That, is by "Design", relative to the x20 Minute 'Time Out', in 'FamilySearch' ...
Just my thoughts.
Brett
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When I am in the search mode, using MacBook Air, Google Chrome, the page refreshes twice when I am modifying the name or dates in the search paramters. So, I think this is what Scott is experiencing?
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