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Difficulty in reading images attached to South African records

System
System admin
March 16, 2022 in Search
This discussion was created from comments split from: Unreadable Image.
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  • Irene Styles
    Irene Styles ✭
    March 14, 2022

    I am finding it impossible to read all images attached to South African records. THis problem has so far occurred with at least 100 references I have been checking. Some are records I accessed a few years ago, but did not have images for at the time, and some are records that are relatively new.

    This is VERY disappointing as images I have downloaded in the past have been very clear.

    It is not that they are faint - it seems rather that the image themselves are blurry and nothing I have tried helps clarify the resolution.

    Any ideas? Thank you. Irene Syles

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  • genthusiast
    genthusiast ✭✭✭✭✭
    March 14, 2022 edited March 14, 2022

    @Irene Styles If you provide a few links as examples - that might help report it to FamilySearch to look into.

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