Problem getting sources to display from Sources on a person's sources page

Kevin Jones_8

When I go to a person's sources page for example

https://www.familysearch.org/tree/person/sources/MNWF-7R8

If I click "View Source" on the first source and click on the URL it goes to

"https://familysearch.org/ark:/61903/1:1:W6TF-FV6Z?from=lynx1UIV8&treeref=MNWF-7R8"

The page has the FamilySearch page format with no information about the source

The way to get it to display the source is to add "www." to the URL

"https://www.familysearch.org/ark:/61903/1:1:W6TF-FV6Z?from=lynx1UIV8&treeref=MNWF-7R8"

Is there a way to fix this so that I do not need to manually edit the URL to get the source information to display?

Thanks in advance for your help.

Kevin

Kevin Jones_8

Brett and Julia,

Thank you for your answers. Must have been a problem with the web site. I tried it this morning and it is now working. The page is now going to the same location and then redirects to the www version.

Kevin

Brett .

@Kevin Jones_8

Kevin

Welcome to the "Community.FamilySearch" Forum.

I am just another 'lowly' User/Patron ...

Just in passing ...

Regarding, Gertrud SCHNEIDER ( MNWF-7R8 ) ...

I went to her "Sources" 'Tab'

https://www.familysearch.org/tree/person/sources/MNWF-7R8

I found the relevant Source", to which you refer:

1730, Gertrudis Schneider, "Germany, Rhineland, Diocese of Trier, Catholic Church Records, 1704-1957"

Then, I selected the "View Source", of that "Source", from the "Sources" 'Tab'

But ...

That ...

When that opened ...

I then SIMPLY selected the URL

And ...

Got this ...

Where, I went even further; and, selected, the 'Down' "v", to get even MORE "Details"; being, the "Document Information" (ie. "Digital Folder"; and, "Collection", information ) ...

I DID NOT have to "... manually edit the URL to get the source information to display...".

As such ...

I would humbly suggest, that NOTHING needs to be addressed/fixed.

Just my thoughts.

I hope, that this may help/assist, somewhat.

Brett

Julia Szent-Györgyi

It's a recurring but unpredictable glitch: sometimes, FS links take it into their heads to resolve as blank pages. I most recently experienced it from a link in a Community post. When it happens, reloading doesn't help, but the trick of adding "www." does seem to work.

Kevin Jones_8

When I go to a person's sources page for example

https://www.familysearch.org/tree/person/sources/MNWF-7R8

If I click "View Source" on the first source and click on the URL it goes to

"https://familysearch.org/ark:/61903/1:1:W6TF-FV6Z?from=lynx1UIV8&treeref=MNWF-7R8"

The page has the FamilySearch page format with no information about the source

The way to get it to display the source is to add "www." to the URL

"https://www.familysearch.org/ark:/61903/1:1:W6TF-FV6Z?from=lynx1UIV8&treeref=MNWF-7R8"

Is there a way to fix this so that I do not need to manually edit the URL to get the source information to display?

Thanks in advance for your help.

Kevin

Julia Szent-Györgyi

@Kevin Jones_8, have you followed the usual first step for fixing FS glitches, namely, clearing your browser's cache and cookies?

It is definitely a glitch: it is neither regular nor intended. I was unable to replicate it just now, although as I've said, I have experienced it. (Mechanic's syndrome.)